Privacy Policy

1. Introduction

Casitka ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice recording and AI-powered knowledge management service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Voice recordings and audio files you upload
• Transcriptions and AI-generated content
• Usage data and preferences
• Payment and billing information

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process your voice recordings and generate transcriptions
• Provide AI-powered insights and knowledge management features
• Communicate with you about updates, security alerts, and support
• Process payments and billing

4. Data Security

We implement enterprise-grade security measures to protect your data, including end-to-end encryption, zero-knowledge architecture, and regional data residency. Your voice recordings and transcriptions are encrypted both in transit and at rest.

5. AI and Your Data

We never use your voice recordings or transcriptions to train our AI models. Your conversations and data are yours alone. We use AI to process your content for your benefit, but we do not share or use your data for model training purposes.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can delete your recordings and transcriptions at any time, and you may request account deletion through your account settings.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt-out of marketing communications

8. Regional Data Centers

We operate regional data centers to ensure your data stays within your geographic jurisdiction. You can select your preferred data region in your account settings.